Refund Policy
Effective Date: [10|03|2025]
At Nook & Nectar, customer satisfaction is our priority. Please review our refund policy below.
1. Eligibility for Refunds
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Refund requests must be made within 3 days of order delivery.
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Items must be unused, undamaged, and in their original packaging.
2. Refund Process
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To request a refund, contact us at [Your Contact Information] with your order details and reason for the refund.
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Once approved, refunds will be processed within [X] business days to the original payment method.
3. Non-Refundable Items
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Customized or personalized items are non-refundable.
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Shipping fees are non-refundable unless the item is defective or incorrect.
4. Damaged or Defective Items
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If you receive a damaged or defective product, please contact us within 3 days of delivery with photos of the item.
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We will arrange for a replacement or issue a refund based on the situation.
5. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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A return shipping label may be provided in specific cases.
6. Contact Us
For any refund inquiries, please reach out to us at [Your Contact Information].
Thank you for shopping with Nook & Nectar!